Contact us

Feel free to contact us if you don't find an answer to your question in the FAQ, the forum or any another section in the TVPaint website.

Due to the important amount of requests since the launch of TVPaint Animation 12 (thank you), our sales team will need more time to answer you all. The delay will now be around 72hours, we thank you for your understanding.

Be sure your email address and your phone number are correct or we won't be able to answer you !

If you do not receive any answer, PLEASE CHECK YOUR SPAM BOX !

If you are on Mac, and your dongle is not recognized by TVPaint Animation, we invite you to refer to the installation documentation, by clicking here. If you are using macOS Big Sur, please select the "Issues with macOS Big Sur" of the contact form.

For partnership requests, due to the large demand, the response time can be up to 3 months. Please anticipate your requests, as we will refuse projects with less than one month's lead time.